Proper electronic redaction is the complete removal of content from an electronic document, making it irretrievable and unavailable for view, print, search or copy. Whatever tool organizations choose, they must provide appropriate training for staff, enforce rules on privacy protection, and implement redaction software that’s up to the task. Go to http://www.redact-it.com/whitepapers/ to see a white paper and video showing what went wrong and how to do it right (bet TSA and HSBC Bank wish they’d done so!).