OK, so Iris is incompetent, Elite can't make good decisions on staffing (I don't know Kay personally, but IMHO it strikes me that a business this large doesn't succeed or fail on the back of one person), LN are in the midst of a platform meltdown - apparently they've just 'end of life'd' their Locus platform, which they only recently purchased and are forcing hundreds of users onto a new platform... 1,2,3... Could this be the 'Axis of Evil' that G-dubbleya was really talking about???