Charles, a magical post if I may say. What a great analogy. Who knows what the likely outcome will be, but with someone having 226 law firms as clients, the natives certainly are getting restless. Almost every time I meet with a client they are expressing some kind of dissatisfaction with software vendors, but in the same breath know that he pain (cost) of switching is so high, that it's not something they even want to consider doing in this market! Regs....David.