The corporate website says: "Elite Professional Services is comprised of the most experienced personnel in the industry. Clients benefit from the knowledge and expertise that Elite has gained through decades of experience working in the legal and professional services industry. A highly skilled team includes CPAs, MBAs and other specialists, offering a blend of domain knowledge and market sector expertise that is second to none. Elite builds a long-term partnership with clients to ensure that solutions help them solve today’s business challenges and face tomorrow’s opportunities. A comprehensive portfolio of services is available to support a broad array of needs. From business process consulting, solution implementation and specialized technical services to ongoing support, education and training, Elite Professional Services is there to help clients every step of the way." That's all accurate isn't it? If you wanted to really voice your opinions in a formal way, I would go directly to Kim Massana or Steve Buege. Alternatively, Zoe Martin (from CMS Cameron McKenna) is the International User Group chairperson.