Its amazing what can be read into with two paragraphs of text.. These comments sound like internal "blowing smoke up ass". My understanding of Lexis and the new much improved professional services model, is that this sort of consultancy was to be handled by LN staff as they have the best understanding of thier own product range. Dont see how Kestrel Business Solutions offer value in this arrangement other than providing hands to do. How will clients get support for 3rd party consultancy work on implementation and solutions. Sounds like a backward step for LN..