No such thing as a free lunch so the saying goes - especially from someone trying to sell something. I am a little dismayed that some views on this thread relating to the people who work in this industry have been "varied talent-pool" "buy because Janet has one" "uninformed in Legal IT" Either some attitudes need re-aligning in this industry or we have one or two very bitter vendors who have missed out on their quarterly sales targets and are taking it far too personally. In my experience it rarely pays to criticise your target customers and generally these types of comments come from the people who are the most out of touch and fearful of the fast changing environment we live in.