I thought I'd add a client's perspective to these comments as I suspect most are being posted by David's competitors. I have bought two systems where David was the sales person; one in the 1980s and another in the mid 1990s. David was with different vendors but that didn't strike me as the least bit odd as second time around I too was with a different law firm. I'm struggling to see what might be 'shameful' about career progression? It happens in every other walk of life. Are all of my firm's lateral hires shameless people? What I, as a potential buyer, want from any sales pitch is a thorough and clear explanation of a product's capabilities and not an overt 'substance-less' hard sell. Where David has always stood out from the crowd is in his depth of knowledge about how law firms work, the details of what it is he's selling and how the software might be applied to solve business problems. If others in the industry tried to bring their skill levels up, they might also have career paths available to them. In fact the only thing that has struck me as odd about his career to date was the move to Pilgrim, which I never did understand. I'm certain he will be a tremendous asset to whichever company he is moving to.