We are a 12 Partner, 3 office firm. We had a system from Videss some years ago and had a similar dilemma - stay with Videss or change to Linetime. We decided to change to Linetime and have never regretted it. We run case management for conveyancing across all 3 offices. Having had one member of the team trained by Linetime in the design of the system, we have been able to make many changes ourselves so it works exactly how we want it to in the context of our own procedures and ways of doing things - it is a very flexible tool but you need to spend plenty of time on it. It is also fully integrated with accounts. Support from Linetime has been excellent throughout the years we have been dealing with them.