Jonathan, I learned from your post and appreciate the points being made. I blogged on this a bit today and would like to invite you to comment there, as well. Charles, same invitation extended to you and all the readers of your fine blog. The post today can be found at: http://www.metalincs.com/onthemark/index.php/archives/69 While I currently work with a vendor, the sum of my career has been spent working in Lit Support for Law Firms and Corporation's in-house counsel. Your thoughts are appreciated and ongoing dialog should be encouraged.