The event used a case study format. Elite featured 17 different sessions with 22 separate presenters, which included customers, Elite experts and Baker Robbins. The morning Elite Enterprise workshop offered a preview of new features and business process reviews, while the Elite 3E workshop presented customization options and tutorials on dashboard metrics. Zoe Martin, User Group Chair from CMS Cameron McKenna, greeted the attendees prior to the four afternoon break-out sessions that included topics on Elite 3E, Financial, Systems and Technical. Elite CTO Jeff Schuett’s roundtable discussion on virtualization was particularly well attended as it presented recent survey results on how firms are implementing this strategy.

“Our International User Group grows more popular each year because we provide real-world solutions to issues our clients are experiencing. Sponsoring these events benefits Elite because we can continually enhance our solutions based on direct feedback from these sessions,” said Kim Massana, senior V-P & general manager, Elite.