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Friday, February 27
E-discovery super-session gets rave review
by
Charles Christian
on Fri 27 Feb 2009 16:45 GMT
Our thanks to litigation support specialist Chris Dale for giving the Charles Christian-chaired/Legal Inc-organised panel session at LegalTech New York such a rave review. You can read his review here...
http://chrisdale.wordpress.com/2009/02/22/legal-inc-panel-at-legaltech-lives-up-to-its-billing/ You can also see his less than serious photographs of the event here http://www.chrisdalelawyersupport.co.uk/legalincpanel.htm As for this one – yes, got me banged to rights... 
IRIS announce latest deals
by
Charles Christian
on Fri 27 Feb 2009 10:22 GMT
IRIS has announced a raft of upgrade deals... Elmhirst Parker LLP – a new firm created as a result of the merger between Parker March and Elmhirst Solicitors – have selected IRIS Law Enterprise for their new case and practice management systems platform. Parker March were longtime IRIS (Videss) Legal Office users, while Elmhirsts ran SOS. The new firm will have 63 staff, including 20+ fee earners. Another longtime Videss site – Ison Harrison, which has over 140 staff – has also announced plans to upgrade to IRIS Law Enterprise.
Two other deals to report are: Dover-based Mowll & Mowll (24 staff & 6 fee earners) is upgrading to IRIS Law Business – the firm is a longtime IRIS (Mountain) Foxpro user. And, Howells in Yorkshire has bought the IRIS Meridian Law Connected RAGFS (Revised Advocates Graduated Fee Scheme) application as a hosted services solution to support its legal aid billing in the post-Carter environment. Thursday, February 26
Readers Poll - Twitter !! Web 2.0 ?? What's it for?
by
Charles Christian
on Thu 26 Feb 2009 10:40 GMT
Apart from helping free Stephen Fry from a jammed lift (although a mobile phone or even pressing the alarm button would presumably have achieved the same objective) what is the purpose of Twitter? Then there are other Web 2.0 channels such as LinkedIn, which was recently given new and improved links into the Interaction CRM. And, to be honest, we’ve never been entirely convinced there is a sound business case for SMS/text and instant (IM) messaging – apart from sending clandestine messages to lovers and/or insider trading partners.
Legal Technology Insider is running another of its Readers’ Poll and this month we are asking whether there is a serious business use for these technologies and is their usage increasing or decreasing. You can find a link to the survey at the top right of the Insider website home page – click on the Readers Poll link – at www.legaltechnology.com • Details of this poll have already been published in the February issue of the Insider newsletter, prompting one reader to report that his organisation is using Twitter as a way of keeping users up-to-date with help desk support issues: "People tweet how things have gone wrong for them, and then I'll make contact and try to resolve it. Really making in roads, and I think the whole concept of twitter from a real-time customer support perspective is going to be very interesting." Wednesday, February 25
February issue of Legal Technology Insider (UK & EMEA edition) out now
by
Charles Christian
on Wed 25 Feb 2009 12:00 GMT
The February issue of the Insider newsletter is out now. One story we think will stir up interest is the news that Workshare is end-of-lifing its DeltaView redliner product AND now working with ABBYY to add PDF functionality to the next version of its Workshare Professional system – the successor product to DeltaView. Cue DocsCorp and other competitors saying 'but we already offer that now'.
Phew! That's one less upgrade to worry about...
by
Charles Christian
on Wed 25 Feb 2009 08:54 GMT
Worried about how to make ends meet with your IT budget? Well here's one less upgrade to concern you this year – Microsoft's Steve Ballmer has confirmed in a briefing to stock market analysts that Office 14 will NOT be shipping in 2009 and is now scheduled for a 2010 release date. However Windows 7.0 is still on course for a release later this year.
Tuesday, February 24
LSSA updates its code of conduct
by
Charles Christian
on Tue 24 Feb 2009 12:06 GMT
The UK's Legal Software Suppliers Association (LSSA) has today announced a revision of its Code of Practice with regard to the provision of hosted services, as well as the safety and integrity of customers' data. The revised Code will also cover the facilitation of data formats which can be accessed by the customer, as well as new rules regarding how data transfer is handled.
Although most of the Code's general requirements – as well as the rules governing working relationships between members, and the guidelines regarding the handling of complaints – have remained unchanged, the LSSA felt that some of the specific requirements set out in its Code of Practice needed to be amended. In particular... • Where services are supplied by means of a hosted service, the Code of Practice now states that all Members must take all reasonable precautions to ensure the safety and integrity of their customers' data, and must also make available to customers a copy of their data upon request, both during the term of the contract and at the point of termination. In addition, LSSA members will be obligated to supply the customer’s data at the end of the contract (in an agreed format) free of charge. • LSSA members must also make clear in what format data will be supplied (or made available for download) and must inform customers at the outset if they need to have particular software in order to read the data. Also, in the event of contract termination, LSSA members will need to make clear how long the data will be retained by them. • LSSA members who provide customers with physical media backups will now also need to make clear at what cost (if any), and at what frequency, requests for backups can be made. Members must also ensure the safe transit of data between themselves and the customer, and also ensure that the data is supplied in a reasonable time when requested.
New workflow/BPM blog
by
Charles Christian
on Tue 24 Feb 2009 10:28 GMT
As we report in the February issue of Legal Technology Insider – out later this week – there is still a lot of interest in BPM/workflow systems, with both Flosuite and Saturn27/Whitehill winning new orders. With this topicality in mind, Metastorm has just launched a new blog to, quote: "Heighten Awareness of Business Process Management and Enterprise Architecture Trends".
Called Because Process Matters – the URL is www.becauseprocessmatters.com – the blog is designed to stimulate discussion among journalists, IT professionals and industry analysts to increase awareness on the effectiveness of BPA (business procss analysis), BPM and EA. It will offer a forum to explore how these solutions can help organisations see the business more clearly, think about how to better leverage existing assets, and do things in a more efficient and effective way – ultimately lowering costs, reducing risk and enhancing agility. Metastorm will use the blog site to post relevant company and solution news, provide viewpoints on industry trends and host multimedia content highlighting customer successes, partner solutions, events, and product releases. Monday, February 23
E-Homebuying Forum publishes its blueprint
by
Charles Christian
on Mon 23 Feb 2009 16:21 GMT
The E-Homebuying Forum, which is leading calls for the modernisation of homebuying in the UK, has today released its blueprint for success. With support from across the industry, the Forum has set out what it believes are the most important goals to ensuring a better, more effective and reliable process for all parties. (You can find more details about the blueprint by clicking on the attached PDF file.)
Mark Riddick, chairman of the Forum, said: “For most people, buying or selling a home is the most important financial transaction they will undertake. For too long it has been slow and unpredictable. Our aim is to outline the requirements needed to achieve ‘faster certainty’ for all parties so that buying a house is no longer the headache that it used to be” The three foremost aims of the Blueprint are: Greater transparency Greater efficiency Greater commitment Riddick believes that the key to achieving these aims lies in a greater commitment to technology: “People should be able to manage everything through their computers. The Forum envisages an environment where with just a few clicks of the mouse consumers would be able so see how far along the process is, what needs to be done next, and who needs to do it” The Forum’s blueprint also includes specific measures for meeting its goals, which include ways to improve consumer confidence such as the provision of ‘up-front’ information and surveys and legally binding pre-contracts and pre-qualified buyers. Mark McLaren from Which? said: “Buying a house is still a process fraught with uncertainty. This leads to unnecessarily high cost and potential delay, all making it a highly stressful experience for consumers. Which? thinks all businesses involved in the home buying process must take some responsibility to better inform consumers about the process of buying a home while at the same time work towards a truly modernised system actually designed around consumers.” The E-Homebuying Forum has members from across the homebuying spectrum including banks, lawyers, estate agents and technology providers demonstrating the commitment of all stakeholders to the future of e-homebuying. Catherine Williams from PISCES, which maintains open standards for property related data exchanges, said: “This is a really positive step forwards. The data standards and technology needed to make significant efficiency improvements already exists. What is missing is the collaborative will to implement it. The E-Homebuying Forum should be applauded for encouraging representatives from every corner of the homebuying market to agree on these tangible, achievable measures to improve the homebuying experience.” FAQs • The E-Homebuying Forum was established in April 2008 in order to bring together a group of like-minded companies and individuals who have a commercial interest in the home-buying and selling process, and who are interested in effecting real change within both industry and Government to speed up property transactions. • The Forum intends to build on the Government’s vision of easier home buying and selling, first announced in 1999, to ensure modernisation of the home buying process – by harnessing technology to facilitate marketing, investigating and transferring residential property with greater ease, security, transparency and minimal environmental impact. • The E-Homebuying Forum has signed memoranda of understanding with the Council of Property Search Organisations (CoPSO), the Council of Licensed Conveyancers (CLC), the Legal Software Suppliers Association (LSSA) and PISCES, and has received support for its aims from the Council of Mortgage Lenders (CML), the Royal Institution of Chartered Surveyors (RICS) and Which?. • For further information on the E-Homebuying Forum visit www.e-homebuyingforum.com  1 Attachments
SAP approves TCS legal solution
by
Charles Christian
on Mon 23 Feb 2009 11:29 GMT
Are the days of a viable challenger to Elite and Aderant getting closer? The Insider has just learned that the TCS (aka Tata) Legal Management Solution was certified by SAP yesterday. It will carry the SAP Powered By NetWeaver branding hereon in.
Sunday, February 22
TOR editor's exta-curricular activites - part II
by
Charles Christian
on Sun 22 Feb 2009 11:31 GMT
Charles
Christian writes... Well I had hoped to get a review of my
Speakeasy/Cornelia Street Cafe (in Greenwich Village, New York earlier
this month) in Village Voice but instead the US legal market blog InsideLegal has
just posted this review...
"After the TechnoLawyer soiree, we headed downtown for a special performance by Charles Christian, the Editor & Publisher of Legal Technology Insider, American Legal Technology Insider and The Orange Rag blog. In Charles' free time, he runs a poetry web community and decided to take advantage of his trip to New York to tell a story of his wilder days in the 60s. It was hilarious and was by far the hit of the evening." Next definite date (more under negotiation) is a one-hour, one-man show at the Brighton Fringe Festival on Tuesday 5th May – more details to follow. And, here's a picture from the Greenwich Village gig...  |
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