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Thursday, July 3
View Article  CRM webinar update
by Charles Christian on Thu 03 Jul 2008 09:09 BST
You can now access the recorded version of the webcast, Insider editor Charles Christian hosted earlier this week, on CRM strategies for uncertain times at

http://mediazone.brighttalk.com/event/Tikit/52947e0ade-1612-login

If you didn't orginally register for the live webcast, then you will have to register via this link. If you have already done so, just put in your email address and log in.

You can also view it here http://mediazone.brighttalk.com/comm/Tikit/ef2d55fd6b-8765-1932-8359

• "For the record and on a personal note," says Charles Christian, "this was a 'live' event so no there were no retakes of scenes or rehearsals and all the dialogue and conversation was unscripted and un-teleprompted. Despite the fact we were filming under spotlamps in a small room, nobody wilted under the heat or the pressure. If you look at the recording, you can see you get a far closer view of the proceedings – and a better quality sound – than you get at some of these 'travel to a hotel in the middle of nowhere for a round table debate' where you also have half the participants' backs to the audience. And you can still have PowerPoint (if you insist). Coming after the digital dictation webinar last week, you have to wonder whether digital events like these spell the end of – or at least a reduction in – the need for traditional conferences and seminars.
 
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Wednesday, July 2
View Article  Google and Postini
by Charles Christian on Wed 02 Jul 2008 10:58 BST
One of our  readers in South America has emailed in to ask...

"Charles, I am wondering why the acquistion of Postini by Google has not generated any alarms in the legal industry. When we hired Postini's service 6 years ago, we did it on the assumption that if so many large law firms were hiring them, a proper due diligence had been made by all of them. In our recent talks with Postini executives, they are telling us that at some point we will have to move to Google servers (and that our online email archives will be lost and would have to start all over again!).

Have you heard anything about this? Are Google's privacy policies being accepted by the legal industry? Will everyone stay or we will have to abandon Google and find another SaaS provider?"

Any thoughts on this? Feel free to post them in the comments box.

And if you are feeling particularly paranoid, check out this spoof documentary. For the record, since February 2001, Google has acquired a total of 51 companies, including Postini.


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