View Article  India's largest law firm goes live with Elite 3E
Amarchand Mangaldas (Amarchand), India’s largest law firm, has successfully gone live with Elite 3E. Amarchand selected Elite 3E to provide an advanced business platform to help support its rapid growth. Amarchand employs over 500 fee earners, including 36 partners, in its five offices in Mumbai, Delhi, Hyderabad, Bangalore and Kolkata. The firm is the first in India to complete implementation of the 3E system.

View Article  May Legal Technology Insider out now
The May issue of Legal Technology Insider is out now – the big story is what SAP and Aderant are planning for the legal IT market - they seriously believe they will own the market while all thir competitors are in dissaray.

The hard copy edition and the digital edition should be on desktops just about now – the digital edition was delayed due to a REALLY BAD start to the day including attacks by crazed dogs (no really) and then being hit by a runaway car on the way to taking my wife to the local surgery. Fortunately no-one was hurt – and the other driver's first words were (when we pulled her from the wreck)... "But I told the garage the brakes weren't working but they said it would be safe to drive as long as I didn't have to stop in a hurry." She did and she didn't – stop that is. Apart from that Mrs Lincoln, how was the play.

• PS: my wife says she thinks chocolate will speed her recovery.
View Article  Veep returns to Aderant
Aderant has announced the appointment of John Callahan as Vice President Sales, North America. Callahan will be responsible for Aderant’s sales, pre-sales, sales management, and business development efforts throughout North America.

Prior to joining Aderant, Callahan served as the Director, Enterprise Segment Marketing for Thomson Elite where he was responsible for segment strategy, revenue, sales, and budget as well as product and program management for Thomson Elite’s business intelligence tools. Prior to that, Callahan was the Vice President, Strategic Sales for Aderat, where he was responsible for sales, sales management, marketing, and business development for the company’s business intelligence applications. Earlier in his career Callahan was Executive Vice President, Strategic Sales for Solution 6 Group where he led global sales, marketing, and business development efforts for the company’s Enterprise and Professional solutions.  Before then, he served as President of Keystone Solutions US Inc.
View Article  HMRC ending bar code forms from November - amended
HM Revenue & Customs (HMRC) is banning the use of bar-coded computer generated paper SDLT returns forms with effect from 1st November this year. This is an odd decision – not least because requiring law firms to upgrade to a new platform in the middle of the worst conveyancing slump in 15 years does not seem a very smart move (there again the word 'smart' is not one frequently encountered in close proximity to any government IT project) – and it is not a total banner on the use of all paper forms. Hand written (ie virtually zero technology) returns will still be allowed, it is just the bar-coded ones that are out.

The immediate losers are Oyez and the IRIS Group's Laserforms business as they have been the biggest purveyors of bar-coded forms over the past couple of years – although these were only introduced as a stop-gap to help out HMRC because its own IT approach was in such dissarray. And, the organisation clearly hoping to gain the most from it is – HMRC which now has its own online SDLT returns. So, is there no stopping the HMRC juggernaut as it tries to railroad itself onto lawyers' desktops?

Well actually there is, because not only are there a growing number of alternative online SDLT returns services commercially available out there but also the HMRC offering has its drawbacks. The first is that the HMRC service cannot offer any integration with conveyancing case management software, so that limits its market to smaller firms. The second problem is that to use the HMRC system, you need to have a government Gateway ID – but obtaining one can frequently prove to be a administrative hassle. And, thirdly, there is the issue of training users to access the HMRC service.

What the commercial providers typically do is handle the Gateway ID issue for their users and provide training by people who understand the problems of solicitors – whereas the HMRC training has been described as 'little more than a chicken in an HMRC call centre factory reading from a script'.

We asked one of the market leaders among the commercial online SDLT service providers what they thought of the HMRC initiative and they said "Bring it on... by flushing out all the bar-code users, it will create a fresh impetus in the market for them to look at us – and we will attract those users already used familiar with case management, some level of IT systems integration and the whole concept of electronic joined up thinking".

• New info: HMRC is hosting an exhibition next week (Thursday 5th June) at Euston Tower(286 Euston Road, London) to promote its new online filing DVD – the event opens for business at 10:00am. As well as providing an insight into the latest HMRC approach to online SDLT filing, there will also be a small exhibition showing products from the main commercial players in the SDLT and e-conveyancing market including DPS Software, Easy Convey, Eclipse Legal Systems, Landscape and SDLT.co.uk.



View Article  Is digital dictation an interim technology?
This month's readers poll looks at the question of whether digital dictation is a interim technology or will be here for the longer run? Will, as we hear some people say, an upcoming generation of computer literate lawyers make dictation an obsolete office practice (in the same way that photocopiers killed the Roneo-type duplicating machine) – or will the economics of law firms (it's cheaper to hire touch typists than have lawyers wasting time one-finger typing) mean there will always be a roll for the great dictators? You can find the survey on the Insider's LegalTechnology.com website (just beneath the Atomz search box) or by clicking www.legaltechnology.com
View Article  Back-up muppet curse strikes again
Once again our former-ISPs have performed a restore back-up operation that has resulted in a number of Insider subscribers being resent their December and January copies of the Legal Technology Insider newsletters. Once again our apologies – and once again we are kicking them to fix the problem – which readers will notice has not re-occurred since we switched to another ISP in February this year. If you would like to complain directly, please email info@beanstalkbroadband.net – but don't hold your breath waiting for a reply.

Stop press... the managing director of Beanstalk has been in touch to say: "I have no idea what it is about your mail messages which causes them to be treated like this. I'm certainly not trying to pretend that our mail server software is perfect: it's exhibiting a few 'undocumented features' after five years." So that's reassuring then.
View Article  Federated search white paper
Solcara has published a new white paper – called The Semantic Web and Federated Searching – that looks at the latest developments in enterprise search technologies. You can download a free copy here as a Word DOC file.

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View Article  Midgley Corner - if this were the real world, heads would roll
The UK government's policy of playing fast and loose with personal data – and in the process apparently ignoring its own data protection rules – has taken another turn for the worse with the publication of the report into the 'misplacing' a disk of DNA profiles sent by Dutch authorities in January 2007.

A review by Peter Lewis, chief executive of the Crown Prosecution Service, found the disk was sent unexpectedly to the CPS – it should have gone to Mutual Legal Assistance, which deals with international exchanges of police information and evidence. Instead, it was sent by business post in an envelope addressed to CPS's Ludgate Hill office, but not to an individual or even a department. The disk arrived 29 February 2007. On 2 March a senior manager noticed the disk and contacted Dutch authorities, who told him the right lawyer to contact within the CPS.

The review said "By March 2007 the Dutch disk was in the hands of the lawyer who, although not expecting the disk, was aware of the background to Operation Thread [as the Anglo-Dutch co-operation was known], knew what was likely to be contained on the disk and should have understood its importance to the investigation of crime in the Netherlands. All that was now required was for the disk to be placed in a safe or secure cabinet and for contact to be made quickly with the police to arrange for the secure collection or transfer of the disk. This was a simple task that could and should have been undertaken immediately."

But this "simple task" was not carried out. The disk did not get delivered to the police until almost a year later – January 2008 and the 2159 DNA profiles from crime scenes were not checked against the UK database until February 2008. This resulted in 15 matches. Because of the delay in dealing with the disk, 11 of the 15 suspects had already gone on to commit further crimes in the UK.

The report gave a brief summary of the disk's travels, or lack thereof, in that period. The lawyer who had the disk took an unexpected and lengthy leave of absence in early April 2007. This person did not tell their manager about the disk. In late April Dutch authorities asked about the disk, but nothing was done. In August 2007 the CPS searched for the disk and could not find it. On 14 August the Home Office asked the Dutch if they could pop another copy in the post. The report notes: "The Dutch Authorities were more concerned about the whereabouts of the original disk and the matter was not pursued." In late October the lawyer returned from leave of absence. The disk was found and police contacted 21 November.

The report said: "There followed an almost casual exchange of correspondence over the next two months... The disk was eventually collected by NDNADB [National DNA Database] on 11 January 2008. No evidence was found that the disk was copied or ever left the CPS offices."

The report is circumspect about actual crimes committed as a result of this failure, because: "A number of individuals who may have felt they had successfully escaped justice in the Netherlands are now at risk of arrest and it would be very unfortunate if a fuller reporting of Operation Thread alerted them to their vulnerability and caused them to go into hiding, flee the jurisdiction or impede investigations in the Netherlands." The report made several recommendations for improving data transfer in future, but said: "It is essential that understandable concerns caused by both the delay in executing Operation Thread, and the uncertainty of its final outcome, do not in any way diminish enthusiasm for similar exchange agreements with other partner states in the future."

And, just to prove that any future Tory government will be equally shambolic and cavalier with personal data, during the course of the campaign leading up to yesterday's by-election in Crewe & Nantwich, a local Tory party official accidentally emailed several Excel spreadsheets containing details on thousands of voters to radio station Manx Radio, a local newspaper and another media outlet. The information included names, addresses and voting intentions for 8,000 people.

The Tory party's initial response was that this was no big deal as the offending emails "were only seen by a couple of journalists" – although a official subsequently told some media channels that they were not allowed to report this story, because that was the law. (It's not.) The Information Commissioner's Office is now investigating the leak.

If these leaks had occurred in the real world, heads would be rolling in all directions but clearly government agencies and political parties operate in a different reality to the rest of us.

View Article  The best marketing gimmick of the year - so far?
We always like to see IT service vendors using their initiative when it comes to marketing so a round of applause for CCL Forensics who have devised a cartoon strip to promote their services in the field of computer forensics and e-discovery.






View Article  SAP in Berlin - first reports
We'll be reporting on the legal markets announcements SAP made at the Sapphire annual user conference in Berlin this week, in the may edition of the Insider newsletter (out next Thursday) – and oh, yes they do have plans for the legal market – but in the meantime, here are some initial reports...

To say Sapphire is big is an understatement – it's gibleedinormous. There were 9000 delegates attending from 74 countries. There were even 300 press, analysts and bloggers present – which is more than the number of people you get attending any of the legal events in the UK, with the exception of the Legal IT and Solicitors 200X exhibitions. And there was unlimited free ice cream and iced doughnuts on tap – but more about that later.

This Monday saw Simon Niven, head of programme management at Freshfields Bruckhaus Deringer, give an interesting presentation on talent management and how the firm is using SAP's HR system to provide a cradle-to-grave – or at least from new recruit to retirement and/or 'termination' (his choice of word, not mine) – system for monitoring and managing the career progression of fee earners. There was also a round table panel session on a related people management topic, namely how to recruit and retain IT staff in an increasingly competitive global IT market. Stephan Raemaekers, of Deloitte Consulting in Germany, suggested that the reason why so few graduates were joining the IT industry in Germany was that they would rather study law or social sciences (in the UK this would be media studies and creative writing). However, when one cynical member of the media present suggested the problem might actually be that IT graduates would rather work on sexier projects, such as interactive games or Web 2.0 social media, rather than for companies designing and implementing business accounting systems, there was one of those awkward "Vot ist das Grand Theft Auto?" moments.

In terms of the goodies, all delegates got the Berlin equivalent of an Oyster card for unlimited free travel on the city's public transport system and a dinky little backpack/wheelie bag. The latter proved particularly popular with grown men devising all manner of schemes to obtain additional bags. Plenty of food available – altho it was of a peculiarly Germanic nature, comprising mainly of small animals and fish fried, stewed, baked, pickled, sliced, diced and/or turned into sausages served up with sauerkraut and cream cheese. Still, the doughnuts were nice.

Our pictures show Simon Niven holding forth, plus the wheelie men in action (and yes the venue was so big that it did have a train line tunning thru it) and some doughnuts lined up in the press centre for afternoon tea.