OK, we've had a lot of heavy news this week – and that's on top of the usual problems IT departments and software vendors have when it comes to supporting users with the roll out of new technology. However, as this YouTube clip shows (and yes it is in Danish with English subtitles) this has always been a problem...
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Friday, November 28
New technology has always been a problem for support desks
by
Charles Christian
on Fri 28 Nov 2008 09:29 GMT
Wednesday, November 26
All change at IRIS - again
by
Charles Christian
on Wed 26 Nov 2008 12:18 GMT
We're grateful for an IT director at a law firm (AIM users as it happens) for forwarding the following announcement – an announcement which to-date has not been circulated to the media...
IRIS Legal Communication Arlene Adams – Managing Director – IRIS Legal Business Unit Following the successful reorganisation of the IRIS Legal Business along functional lines, with a new and experienced management team now in place and the establishment of a clear future Product Road Map and Strategy for the IRIS Legal products, Arlene Adams has decided to leave IRIS to pursue a new challenge elsewhere. Arlene was originally recruited to consolidate its leadership position within the legal market and to effect the big changes required to position it for future growth. Her enthusiasm and energy have enabled this task to be completed as planned and meetings with our legal customers, advocate that our plans are on track and that we are responding well to the needs of our customers. With this initial task complete, the MD role is now much more operationally focused around building upon the strong position we now have within our marketplace. We have all really enjoyed working with Arlene and wish her every success for the future. Arlene’s successor will be Tony Bromfield who starts with us on Monday 24th November. He brings an exceptional combination of business development and operational experience from telecoms, professional services and technology industries. Tony was on the Board at Cable & Wireless International where he ran the businesses in the Caribbean, before which he was responsible for global operations at C&W Europe, Asia, US. During his time as an IT Partner with Ernst & Young in the 1990s, Tony was responsible for selling and delivering business transformation programmes in the Technology, Media and Telecoms space. Like Arlene, Tony is committed to our plans which continue building upon the strong position we have within this market and will ensure that those plans are uninterrupted. Tony will be communicating with the IRIS Legal customer base in the coming days. If you wish to contact Tony sooner, please do so via legal@iris.co.uk Kind Regards Catherine Bailey Head of Marketing IRIS Legal
Now Axxia take out an AIM site
by
Charles Christian
on Wed 26 Nov 2008 12:03 GMT
The battle of the consolidators continues...
This morning LexisNexis announced that Bindmans LLP has selected Axxia DNA as its new practice management system – the system will also supply the firm's document management, case management, reporting and business process workflow capabilities. Commenting on the decision Kambiz Jahanshahi, the IT Manager at Bindmans LLP, said "When we were informed that our existing IRIS AIM practice management software was being discontinued, we investigated the market for a single integrated solution. Compared to all the other similar solutions, DNA instantly ticked all the boxes – for fee-earners, secretarial staff and the finance team alike." • In a related development, we are hearing reports of more senior management changes within the LexisNexis legal systems team. As soon as we know more, we will post the information up on this blog.
VAT change the new Y2K ?
by
Charles Christian
on Wed 26 Nov 2008 09:33 GMT
We're hearing suggestions (although admittedly the first person to suggest it was a recruitment consultant, who obviously has a vested interest in whipping up demand for programming staff) that next Monday's change in the VAT rate in the UK from 17.5% to 15% is going to be the equivalent of Y2K for software companies as they struggle to implement the changes in time. Any thoughts on this subject matter – particularly as over the next two to three years the figure is going to return to 17.5% and then possibly up to 18.5%.
Monday, November 24
Recessionary Tales
by
Charles Christian
on Mon 24 Nov 2008 13:09 GMT
More recession related stories to depress everyone at the start of a new week...
#1 – Last week we were asked by a well-known legal recruitment agency to remove all their job postings from the Insider website. This was confusing as they had only submitted their last batch of job postings a couple of days previously so we asked them why? After much ducking and diving they eventually 'fessed up that their legal IT recruitment specialist had left the company and they "no longer had a technology jobs department". • In a related development, we were amused to see in The Times at the weekend that Nokia as avoided all the nastiness associated sackings, layoffs and redundancies by introducing a new euphemism to describe the process, namely: "synergy related headcount restructuring". # 2 – The US law management consultancy Hildebrandt has published a new white paper on the rather grim topic of The Anatomy of Law Firm Failures – see attached PDF  1 AttachmentsFriday, November 21
Wins at both Aderant and Eclipse
by
Charles Christian
on Fri 21 Nov 2008 08:12 GMT
Recession – what recession? Some vendors are still winning orders – these two came in late on Thursday...
South coast law firm Moore Blatch Resolve has selected Eclipse Legal Systems' Proclaim case management software to help manage growing caseloads following its business restructure. This follows the move earlier this year when Moore Blatch Solicitors created two separate limited liability partnerships: Moore Blatch Resolve LLP – which incorporates its personal injury and clinical negligence practice; and Moore Blatch LLP – which encompasses the firm’s professional services. Moore Blatch Resolve selected Proclaim for an initial tranche of 60 users and is also implementing the Proclaim Accounts system to provide an integrated practice management toolset. The original Moore Blatch practice was a LexisNexis Axxia/Lexis Nexis Visualfiles site so we understand Eclipse are pretty ecstatic about snatching the deal from under the noses of Visualfiles. A consultant told the Orange Rag the inherent flexibility of the Eclipse Proclaim software has become a key differentiator for firms setting up new business units (such as Moore Blatch Resolve) because "the last thing anyone wants is months and months of implementation time and then to be lumbered with a system that can't be tailored or tweaked inhouse unless you employ a troop of Solcase programmers". The second deal to be announced was by Aderant was at the licensed insolvency practitioners & business services provider Begbies Traynor Group plc, which is replacing its legacy management system with the Aderant Expert integrated business and financial management application suite. The group will also deploy a spend control solution from Proactis Group, a new partner of Aderant. Nick Taylor, the group financial controller at Begbies Traynor said that after an extensive selection process, Begbies Traynor selected Aderant Expert to replace its current legacy systems. Among the reasons given were Aderant's extensive use of industry-standard Microsoft technologies and its proven track record of timely and successful implementations. Thursday, November 20
US legal mag changes hands
by
Charles Christian
on Thu 20 Nov 2008 17:39 GMT
Our thanks to our friends at InsideLegal in the US for forwarding on the following news item...
According to a press release received today, the publishers of Litigation Support Today have acquired Legal Assistant Today magazine from James Publishing (who used to publish the very popular Law Office Computing). The release reads... "The leading magazine for the paralegal profession, Legal Assistant Today, has been acquired by Conexion International Media Inc, publishers of Litigation Support Today, from James Publishing Inc. Legal Assistant Today is the only independent national trade magazine written exclusively for paralegals. It has been published continuously for more than 25 years and it is the established authority in the paralegal field. The acquisition provides legal marketers with a new combination of "sister" magazines for more efficient advertising to both the litigation support field and the paralegal field, the two most influential target audiences in today's complex and rapidly growing legal marketplace... "The new owners have stated that their vision for the development of Legal Assistant Today is to sustain the excellent editorial quality and usefulness of the magazine while introducing new enhancements and techniques that will expand readership and attract more advertisers. The US Department of Labor reports there are 220,000 paralegals/legal assistants today and the profession is expected to grow much faster than the average for all occupations through 2010."
Hubbard One marketing webinars
by
Charles Christian
on Thu 20 Nov 2008 10:25 GMT
Here's a link to a Hubbard One (UK) marketing webinar taking place later today on Gaining Lawyer Buy-In to Contact Management...
Date/Time: Thursday 20th November @ 3:00pm GMT WebEx URL: https://tlr.webex.com/tlr/j.php?ED=94893887&UID=52359377&PW=1bc76be72e454511065c43565c5a5e Password: hubbardone Telephone: 0808 100 5145 (UK Freefone) Participant Code: 57496859 # And if you enjoy that, then you'll also want to check out these links – the first is a link to all the videos and presentations from the recent Hubbard One Innovation Forum in the US (there are tentative plans to run a UK version of the forum in 2009) – please note this is a new link http://www.hubbardone.com/innovation The second is a presentation by Mark Jones (Reuters Global Community Editor) on Navigating the World of Social Media. Here is the link to his presentation and biography: http://www.hubbardone.com/innovation/PresentationDetail.aspx?event=80
November issue of the Insider out now
by
Charles Christian
on Thu 20 Nov 2008 09:34 GMT
The November issue (No. 214) of the Legal Technology Insider newsletter is out now. Top stories include London law firm William Sturges switching from Axxia to Pilgrim; a report on Tikit's recent Word Day and the plans of UK law firms to migrate to Office 2007 (or not as the case might be); and, the apparent return of Open Text to the land of the living with a new product roadmap – we hear there are some other very interesting announcements on the horizon from Open Text, as ever we will report them on the blog as soon as we have them. The next issue is out on 18 December.
Wednesday, November 19
E-learning company publishes interims
by
Charles Christian
on Wed 19 Nov 2008 09:51 GMT
Intellego – the AIM-listed e-learning & training systems company – has just published its interim results for the 6 months to 30 September 2008. As there are so few UK quoted companies operating in the UK legal sector, we are publishing their results (see attached PDF). Chairman Angus Forrest's comments are of particular interest...
"In the current trading period, sales activity is significantly ahead of last year with an increased forward order book and buoyant prospect list. This is a reflection on the investment made in all aspects of the company’s infrastructure and particularly with emphasis on the sales and marketing activities. However, as I mentioned in the annual report, there is a trend among our customers to take longer in their decision making. "We have instigated a programme to enable the company to better weather a recession in the event that there is an impact on the training market. The company’s strengths in e-learning should provide us with significant opportunities to grow the business despite the current economic conditions as e-learning is demonstrably effective as a method of training at significantly lower cost than traditional instructor led training." • It will be interesting to see how many more companies come out with the argument over the next few months that there are hard RoI (return on investment) reasons for buying their stuff rather than battening down the hatches and saving your money until the recession has been weathered. 1 Attachments |
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