View Article  Quill Pinpoint hosting risk management season
Quill Pinpoint is holding a series of nationwide events between November and January (and starting next Monday) in association with the quality management consultant Adele Warchester on Outcomes Focused Regulation – Financial and Risk Management – Your Essential Tool for Compliance
 
Dates & Venues Agenda
 
14th  November, Newcastle
28th  November, Manchester
6th    December, London
15th  December, Liverpool
10th  January, York
19th  January, Birmingham
 
3.45pm : Registration
4.00 – 4.45pm : Adèle Warchester presentation
4.45 – 5.00pm: Refreshment break
5.00 – 5.45pm : Quill Pinpoint presentation
5.45 – 6.00pm : Q&A
6.00 – 6.30pm : Networking
 
Further information & a booking form can be found at http://warchester.com/files/quill-pinpoint-booking-form.pdf
View Article  Phoenix launch Brekkie with our Tekkies briefings
Phoenix Business Solutions is launching a series of breakfast briefings – called Brekkie with our Tekkies* – that will cover topical issues of relevance to law firms (such as the recent launch of WorkSite 9, the Phoenix Product Road Map, Matter Management, SharePoint and Time Capture) in an informal coffee and bacon-roll fuelled environment.
 
The first Brekkie with our TekkiesWorkSite 9 and Phoenix Tools – will take place on Tuesday 29th November at 7:45am. This will be re-run on Tuesday 13th December at the same time. Future topics include: SharePoint, nScaled, Risk and Disaster Recovery, Office 2010 Framework and Time Capture.  The sessions take place at Phoenix's London office and will provide an opportunity to discuss broadly or technically, WorkSite and Phoenix developments with two of the company's inhouse experts: technical director Ray Burch and development manager Nick Hull. For more information email Nikki Bhogal at nikki.bhogal@phoenixbs.com as spaces are limited.


*
Bit of controversy here over the title Brekkie with our Tekkies – should it be techie or even breakkie and teckkie – Google has them all. We also had someone suggest a better title would be Breakfast with People with Technical Skills, which doesn't exactly trip off the tongue.
View Article  Latest event to check out...
Here's some advance notice of a couple of events you might want to check out...

Mimecast and Tikit are running a series of executive briefings to explore some of the email challenges faced by UK law firms planning a migration to a new email platform such as Exchange 2010 or Office 365, or have concerns about the burden of mergers on an IT team. The dates and locations are:

London - SJ Berwin
Wednesday 2nd November 
- 3pm - 5.30pm
Liverpool - Hill Dickinson
Thursday 3rd November 
- 3pm - 5.30pm
Bristol - Bond Pearce Wednesday 9th November - 3pm - 5.30pm


To register follow this link http://www.mimecast.com/Microsites/Exclusive-Road-show-for-UK-Law-Firms/


Understanding IT - a Guide for Commercial Lawyers - CLT is running a conference in London on 6th December. The event is chaired by TOR editor Charles Christian and includes sessions by Susan Hall of Cobbetts, Andy Lucas of Field Fisher Waterhouse and social-media expert Chrissie Lightfoot. Click on attached PDF for the full programme.


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View Article  Guest article: Rev-Elation time in Nashville



ILTA Rev-Elation, ILTA’s annual conference in Nashville was attended by 2,654 delegates* from law firms, vendors and in-house legal departments.
Joanna Goodman highlights some key themes from the year’s biggest legal technology event.

The sheer scale of Rev-Elation brought challenges and benefits. Peggy Wechsler and her team organised over 300 sessions as well as numerous networking opportunities and social activities.
The keynotes and peer learning sessions were carefully chosen to reflect the issues facing the legal IT community and identify key challenges and opportunities going forward. Co-chairs Meredith Williams, director of knowledge management at Baker, Donelson, Bearman, Caldwell & Berkowitz in Memphis, and Kathy Lentini, director of information systems at Brown Rudnick in Boston, led the conference planning committee of volunteers who developed the content – an impressive undertaking.

The difficulty was deciding which sessions and events to attend while meeting leading lights in legal IT from across the globe and exploring the latest trends and offerings in the exhibit hall. Another challenge was navigating the massive Gaylord Opryland Hotel, which is the largest non-casino hotel in the US. I got seriously lost several times. However it is a superb venue and the fact that everyone was in one location facilitated impromptu meetings and conversations. It was also not the worst place to spend an extra 24 hours with colleagues and peers who were also delayed by hurricane Irene. Rev-Elation was an enormous success in terms of peer learning and networking. It struck the perfect balance between education and entertainment and it was a privilege to attend.

The keynotes – a concentrated MBA in legal technology
As firms recover from the global downturn, they are looking closely at IT as a strategic ongoing investment. The ILTA/Inside Legal Technology Purchasing Survey offers in-depth insights into firms’ purchasing decisions in the US and Canada. The survey found that while IT spending remained significantly down on pre-2009 levels, budgets remained stable, with executive management committees and the C-suite gaining influence over purchasing decisions. http://insidelegal.typepad.com/files/ILTAInsideLegalTechnologyPurchasingSurvey2011.pdf

Rev-Elation’ keynote sessions explored the role of technology in defining and delivering strategic priorities and goals. In some ways they resembled a concentrated MBA , focusing on the value of technology in driving innovation and achievement. Chris Trimble, adjunct professor on the MBA programme at the Tuck School of Business at Dartmouth, presented three models for positioning innovation within an organisation; Tom Koulopoulos focused on using IT’s core competences of IT to drive innovation and achievement – memorably describing the internet as a ‘communal toilet’ of information – not in a derogatory way, but via a classical reference to the ancient library at Ephesus. Motivational speaker Robin Crow played the guitar at 8am (unfortunately it was the morning after ILTA’s County Fair party night) and told us about leading Dark Horse Recording Studios from its small beginnings to become one of the biggest recording studios in Nashville.

Numerous sessions shared ways firms can save costs and gain efficiencies, including low-cost information management, cloud computing – notably Bradford & Barthel’s Google Apps collaboration programme spearheaded by Eric Hunter – and workflow management. Others focused on future challenges and opportunities, notably Law 2020 and emerging technologies.

Apps, iPads and consumerization – from Blackberry to Apple
ILTA’s impressive and user-friendly mobile app provided access to an updated conference programme, a live twitter feed and interactive evaluations and polls. It was downloaded 2,909 times, which means on average, people were using it on more than one device.
Inside Legal http://insidelegal.typepad.com/files/2011/09/tech-conf-that-utilizes-tech.html provides a breakdown:
•    1,024 iPad installations
•    984 iPhone installations
•    540 Blackberry installations
•    361 Android installations
•    300+ unique visitors to mobile web version



These figures highlight the legal community’s shift from Blackberry to Apple in the past 12 months, flagging up two of Rev-Elation’s hot topics – social media and iPads. Several sessions discussed social media in law firms, but more significantly, social media tools are changing working practices and working relationships within law firms and between law firms and their clients. iPads were everywhere and if you didn’t have one, you could buy one, win one or hire one for the duration of the conference. The preponderance of iPads illustrated the latest buzzword in legal IT – technology consumerization, which was highlighted in several sessions. As Janet Day of Berwin Leighton Paisner observed in one of the Law 2020 sessions, “For the first time, users are asking for devices”.  


Firms are increasingly supporting lawyers’ choice of technology, so while finance and management functions are driving firms’ decisions whether to invest in or upgrade enterprise systems, users are driving the choice of hardware, presumably leaving the IT director in a consultancy/advisory/policy role. Foley & Lardner are following the example set by BP in 2009, giving users individual technology budgets and allowing them to purchase their own devices. Sessions covering ‘60 apps in 60 minutes’ and ‘Using the iPad and other tablets as a PC replacement’ demonstrated that iPads, though desirable, were simply another device to facilitate mobile and remote working – notwithstanding the availability of legal research and trial presentation apps.

KM – from knowledge exchange to knowledge dialogue
KM sessions and products focused on shared technology to facilitate and leverage knowledge flow between law firm departments and practice areas and between firms and their clients. Collaboration is focused on two channels: technology that firms are sharing with their clients and firms contributing information via their clients’ systems. Social media has moved into the mainstream to become major channel for communication and collaboration and there were sessions on how to manage this effectively. As one presenter pointed out, firms have only recently started to take social media seriously.

Extranets have evolved from shared document repositories with editing and collaboration features to include case management and social media tools, including blogs and wikis. More knowledge resources are being offered on a SaaS pay-as-you-go basis, which helps to levels the playing field between large and mid-size firms in terms of technology. Firms are recognising the added value of being able to create bespoke extranets and are increasingly opting for cloud solutions. HighQ Solutions offers the ability to combine different modules to customise extranets to specific cases, topics or practice areas and include different levels of user access. IP-specific First to File’s specially configured user interface reflects and facilitates the patent filing process.

Client knowledge and synergy is paramount to business development and effective shared technology underpins client retention. Business process automation is another tool that can foster collaboration between law firms and clients, particularly as businesses are sharply focused on their legal budgets. Firms utilise the client’s IT system to transform the e-billing process into a two-way communication channel. Lisa Girmscheid, legal project manager at Rockwell Automation explained how Bridgeway’s combined e-billing and matter management system which requires external law firms to submit their bills electronically and provide time recording and additional relevant information, is enabling her team to monitor and review legal billing records and control legal spend. The data from the Bridgeway system is used to create reports that allow the legal team to review its performance and that of its external law firms.

CRM systems are increasingly interfacing with practice management and accounting systems to provide lawyers and business support professionals with instant access to comprehensive client information, including contacts, history, billing and payment records. Aderant’s acquisition of Compulaw and Client Profiles is an example of technology bringing together these resources, as well as the latest round of consolidation in the legal technology sector which includes HP’s ongoing acquisition of Autonomy.

A new game – or just a new season?
Technology journalists and PRs commonly refer to new products and releases as ‘game-changers’, but most products showcased at Revelation were developed in response to shifts in user behaviour, firms’ requirements and client demand, as well as corporate and other new entrants changing the legal services marketplace. The ‘emerging technologies’ referred to in the various sessions are generally already deployed in other sectors. The focus is predominantly on using the right technology in a smart way that adds value.

However, Rev-Elation highlighted the fact that the law firms globally are focusing on IT as a critical success factor and key players in the legal IT sector are adopting a long-term strategic view, investing carefully in developing and deploying technologies, services and behaviours designed to increase market share and open up new markets. The fantastic turn-out at Rev-Elation demonstrated the value of community and the importance of peer learning in achieving these goals.

* About 1000 of the attendees were consultants, media, speakers & vendors, so that's about a 3 : 2 ratio of civilians (law firm & inhouse legal delegates) to professionals ...CC
View Article  And another webinar - DR in a real-life setting
nScaled is running a customer case study webinar: Lessons Learned from Hurricane Irene: A Real World Disaster Recovery Case Study on 22nd September 4:30 PM UK-time. Space is limited, to reserve a place visit https://www1.gotomeeting.com/register/586734520

The one-hour webinar features nScaled Director of Client Solutions Mike Hamilton who will describe the steps that nScaled took to prepare all of its East Coast of the US customers for Hurricane Irene and the process we went through when one of our customers was forced to declare a disaster and failover. This webinar will provide insight into how companies should plan and prepare for disasters of any kind and how cloud infrastructure can be part of those preparations. It will also highlight the deficiencies of using a backup solution as your sole DR plan and how recent trends in technology have brought real DR within reach of all companies today.

View Article  New Sharepoint + DMS webinar
Here's news of another webinar – this time on how Microsoft Sharepoint can enhance Autonomy iManage Worksite within a law firms.

The 45 minute + Q&A webinar is being run by UC Logic and takes place on at 3pm UK time on Tuesday 27th September. Here's the blurb...

Many law firms who have invested heavily in DMS are ignoring SharePoint as an expensive indulgence. Even firms who have implemented SharePoint are often using it for non-core activities, preferring to use it for basic intranet tasks and applications such as phone lists and meeting room bookings (sound familiar?). However with it's ability to hold data on just about anything and it's workflow engine, SharePoint can dramatically enhance a firm's existing DMS investment. In this webinar we will be showing three ways in which SharePoint can enhance Worksite and also discuss how law firms can implement SharePoint for next to nothing using Microsoft SharePoint Foundation and Search Server 2010.

If you are interested in attending this event, which is limited to just 12 places, please follow this link http://sysero.dyndns.org/uclogic.com/webinars/CoexistingWebinar.aspx

View Article  IntApp hosting risk & ISO 27001 roundtable for law firms
The Risk Roundtable Initiative is hosting a special seminar on information risk and security management for law firms. The session is scheduled for September 16 and hosted by Cravath Swaine & Moore in New York. The organizers IntApp say that over the past 18 months, corporations have increasingly mandated more stringent information security requirements for outside counsel. For IT, this often means more time spent responding to client requests and RFPs. Today several firms are leveraging the ISO 27001 standard as a strategic response. 

This session will explore the “how” and “why” behind ISO 27001 for law firms and is designed both for firms interested in certification as well as those interested in information security processes and strategies employed by their peers.



The agenda includes:
•    Opening Remarks — Pat Archbold, Risk Practice Group leader, IntApp
•    ISO 27001—What is it, why should I care and an outline of the key stages of deployment? (Andrew Rose, Forrester)
•    Law Firm Accreditation Overviews — How two global firms addressed certification and the benefits they realized (Andrew Rose, Forrester)
•    Where do you start — Real examples of strategies Cravath has deployed to respond to changing requirements (Jeff Franchetti, CIO, Cravath)

Space is limited. Please contact info@riskroundtable.com for more details or visit www.lawfirmrisk.com/2011/08/upcoming-risk-roundtable-session-iso.html
 

View Article  Latest events round-up - meetings and webinars
• Thursday 1st September - 12pm ET - the Vuture Group is hosting a panel discussion webinar on eCard design & deployment methods, including using InterAction with speakers from LexisNexis, New York law firm Sterne Kessler Goldstein Fox, the Right Hat creative agency plus Matt Parfitt, the president of Vuture US. For details email info@vuturegroup.com

• Tuesday 6th September - 12pm GMT - DocsCorp is running a one hour webinar on Learn everything you need to know about PDF/A in plain, simple English. To register follow this link https://www1.gotomeeting.com/register/712667960

• Tuesday 13th September - 2pm to 5:30pm - DocsCorp is holding its UK legal user conference at the offices of Lewis Silkin LLP (5 Chancery Lane, London) and will provide an opportunity to discuss the company's product strategy and roadmap. You can register via this link http://www.docscorp.com/public/webinars/UK_LegalUserGroup2011.cfm or email Ben.Mitchell@docscorp.com or Grahame.Wilkinson@docscorp.com

• Tuesday 13th September - 8am PDT - Iridium Technology is hosting a one hour webinar on Aderant ClearView Performance Best Practices Implementations - With No Compromises!  (There will be additional sessions) The webinar will discuss the real results Iridium has had with customers allowing you to learn what can be achieved with a best practices CVP implementation. For more details and to register for the event please visit the Iridium Technology website. www.iridium-technology.com
View Article  Bighand announce details of UK user conference - and it's at a great venue!
BigHand, the market leading voice productivity vendor in the global legal and professional services sector will host its 6th annual User Conference at the (newly refurbished & recently reopened) St Pancras Renaissance Hotel in London on Thursday 24th November 2011. BigHand’s integration with Dragon NaturallySpeaking will headline this year’s event; the technology has received high acclaim for its ‘game changing’ productivity benefits amongst legal firms during the past year including a growing number of firms ranked in the Top-100.

With many firms having already adopted Dragon speech recognition or incorporating it within their strategies for next year, the event will explore the impact of integrating BigHand digital dictation technology with Dragon speech recognition software and showcase innovative new technology being released later this year. BigHand is committed to delivering productivity enhancing technology for legal & professional services firms, and is the only developer to deliver such a comprehensive speech recognition showcase.

Conference sessions feature a keynote address from Peter MacKinnon, Senior Vice President & GM, Nuance Communications, independent analysis, customer panel debates and the opportunity for attendees to get their hands on the latest and greatest technology from BigHand. The 2011 User Conference is free to attend for both existing BigHand customers and any other legal or professional service firms wishing to look at how BigHand can help their businesses to get more done. The event is sponsored by premium partners Nuance Communications and Philips Speech Processing.

Rob Lancashire, Managing Director, UK Legal & Professional Services, BigHand, said: "The BigHand User Conference is the preeminent voice productivity event in the legal & professional services calendar and is a must attend for firms looking to increase their document production and streamline working practices. Over the past year we have invested significantly in the development of innovative server-side and client-side speech recognition tools including a unique pre-learning utility. As a result more and more firms are adopting Dragon speech recognition technology as an integral part of their armory and the benefits cited are tangible.

"Drawing on the experiences of our customers and high profile experts in the field, the 2011 User Conference will help shape legal technology strategy for the coming year. Speech recognition represents a significant opportunity for our customers and the content of this year’s event will be compelling for anyone involved in managing or delivering business process enhancement.’"

For further information or to register to attend the User Conference, contact Jo Greenway via email at jo.greenway@bighand.com or call +44 (0)20 7940 5946.

View Article  Have we got legal IT events for you - the latest round-up
It may be the summer holiday season here in the UK (and the rest of Europe) but we are still getting notifications of more legal IT events, here is the latest round-up...


Learn everything you need to know about PDF/A in plain, simple English with DocsCorp
 
PDF is dead, long live PDF/A. Well, perhaps not dead, however a number of European Government and regulatory bodies now mandate, recommend, or accept PDF/A for the long-term archival of documents. Attend this webinar to learn more. The webinar will address these frequently asked questions:
    1.    What is PDF/A, and how is it different from a non-PDF/A document?
    2.    How do I know if a document is PDF/A compliant?
    3.    How do I create a PDF/A document?
    4.    Is there a way to make documents PDF/A ready, without actually converting them to PDF/A?
    5.    Should I implement these changes to existing PDF workflows?
    6.    Should I be converting every document to PDF/A now?
 
The webinar takes place on Thursday 11th August (
12:00PM - 1:00PM GMT). To attend, login to https://www1.gotomeeting.com/register/351383873


Workshare to Award All-Expense Paid Trip to Microsoft SharePoint Conference with Win with a Tweet Contest

Workshare will give away an all-expenses-paid trip to the upcoming Microsoft SharePoint Conference in Anaheim, California to one winner in its Win with a Tweet contest.  The prize includes airfare, lodging, and an all-access pass to the conference (up to a maximum of $3,000).

To enter the contest, a contestant must follow @Workshare on Twitter and tweet this exact phrase:  I’m entering to win a trip to the MS#SharePoint Conference 2011 from @Workshare – Enter here: http://bit.ly/kCaYOz

Contestants may enter up to three entry tweets every day until the contest ends. The winner will be selected from among all the tweets posted between now and August 26 and announced on the Workshare blog on 31st August. The Microsoft SharePoint Conference takes place 3rd-6th October in Anaheim, California.

Updated details...
The 4th Annual Janders Dean Law Firm Knowledge & Innovation Conference takes place in Australia on 22nd September. This year’s full day event will be held at the L’Aqua Restaurant & Gold Rooms, Darling Harbour, Sydney. The speaker panel includes Tom Baldwin (Global Chief Knowledge Officer, Reed Smith LLP), Chris Freeland (National Managing Partner, Baker & McKenzie) and Sarah Lankowski (Knowledge & Learning Manager, Allen & Overy). See attached PDF for the revised schedule – we have also included details (see attached nominations email) of the awards the accompany the conference. for more details contact Janders Dean at info@jandersdean.com


Has your business got a risk management strategy?

Norwel Computer Systems is holding a series of (morning) seminars around the UK this autumn showing how risk management and compliance issues can be handled quickly and efficiently using modern practice and matter management systems. To book a place of for more details email marketing@norwel.co.uk The seminar schedule is...

MANCHESTER 21st September: Marriott Victoria & Albert Hotel, Water Street, M3 4TQ

LONDON 28th September: Law Society, Chancery Lane, WC2A 1PL

LEICESTER 19th October: Marriott  Hotel, Enderby, LE19 1SW

CARDIFF 20th October: Marriott Hotel, Mill Lane, CF10 1EZ

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