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View Article  Litera running webinar series next week
Paul Hoffbrand of Litera is running a series of webinars next week – they all start 4:15pm on the 4th, 5th, 6th, 7th and 8th of October and run for 30 minutes.  They will be demonstrating Litéra new Launchpad product – described by the Orange Rag as “game changing”!
 
Each meeting is accessed in the same way as follows:
 
https://www.livemeeting.com/cc/litera/join?id=S3MCW8&role=attend&pw=H3nN%5D%3E%24%7Bh
 
Telephone number:  0844 545 2500
 
Participant access code:  26415
 
Here is some more blurb: Litéra's recently released LaunchPad eliminates the need to integrate with Microsoft Office or Adobe. This technology eliminates headaches and support issues, while increasing productivity and savings. Simon Kosminsky, IT Director at SJ Berwin, said “We looked at Litéra for a long time. We liked the product, the people, the company and the value for money. Our due diligence showed that Litéra met our standards in terms of reliability, ease of use and support.”

View Article  Bond Pearce switch to HotDocs for document automation
HotDocs Corporation, the document automation technology specialist, has just announced that Bond Pearce has adopted HotDocs for its document automation needs. The firm had previously been using Microsoft Word macros for the automated generation of custom legal documentation.

Bond Pearce implemented HotDocs to facilitate the replacement of its outdated Microsoft Word templates for standard correspondence. Andrew Honey, IT Development Manager, states "There were two key factors in the selection of the product. The first was the lack of dependence on experienced development staff to develop templates, and, the second, its scope for wider use as a component of business process and case management solutions provided by the flexible command line structure and API."

View Article  Another Elite win - and a winning Elite event
Seattle-based Perkins Coie, which has 700+ lawyers, has chosen Elite 3E as its new financial and practice management system. Aware its legacy system was due for an upgrade, Perkins Coie undertook an in-depth evaluation of financial and practice management systems aimed at large law firms. Based on input from legal, administrative, and technical stakeholders within the firm, Perkins selected 3E as its platform to manage the firm's continued growth.

According to Orange Rag data, the firm's legacy system is an older generation Aderant PMS.

• Elite report that its UK/EMEA User Group meeting (which took place in London on 16th September) attracted nearly double last year’s attendance with 230 attendees from 66 law firms gathering to learn the latest methods of optimizing their Elite financial and practice management systems. Nine different countries were represented with 17 educational sessions packed in one 12-hour period. There was a shared focus between Elite’s 3E and Enterprise platforms, both of which will be receiving significant new version updates in the coming months.

View Article  September issue of Legal Technology Insider newsletter out now
The September issue of the Legal Technology Insider newsletter (UK & EMEA edition) is out now. The latest issue contains over 60 separate news items, with top stories including:
• Is the iPad disruptive technology?
• FWBS wins Nabarro deal
• Is the Legal Services Commission still fit for purpose? (The short answer is no, it's rubbish)
• Phoenix push the international borders
• Recruitment boom: good times here again?
• Team Cannings back with JumpTo
+ Neil Cameron and Tim Hyman feature in our 10 years ago feature

And digital dictation specialist OutSec is offering readers a free trial of its services. To qualify for the transcription of a maximum of 20 minutes dictation, open an account online before 30 November using the offer code 20MLT2010 - www.outsec.co.uk/newclient.php

Here are two of those stories in more detail...

FWBS wins Nabarro deal
Nabarro LLP last week signed a deal to purchase the MatterCentre case and matter management system from FWBS. The software will be used to enable legal process improvements, including  managing workflow, team working and document assembly, across a range of legal case types. The FWBS application will also be integrated with the firm’s iManage DMS. According to Insider records, this is the first top-25 win for FWBS, as well as its first implementation at a firm running an Elite PMS. The FWBS software already runs at Aderant, Miles 33, Tikit Firmware, Axxia and Paragon sites.

Team Cannings back with JumpTo
Back in the 1990s, one of the big names in litigation support, OCR and ESI was Bill Cannings’ Valid Information Systems with its flagship product R/KYV. Seven years ago Cannings sold Valid to Hummingbird (now part of Open Text) and trotted off into retirement. Now he’s back as the chairman of Chase Information Technology Services, a company run by Ben Shellie and Cannings’ son Nigel, who is a lawyer.

Chase has created what Cannings describes as the holy grail of voice recognition, namely a forensic compliance system that can store, analyse and retrieve video and audio recordings, with the same ease that document archives can now be searched. Called JumpTo, the product uses a multi algorithm learning engine to process audio records without using phoneme spotting or having to train staff to use traditional boolean logic-type search engine methods. Chase see the JumpTo system, which is being offered on a SaaS basis, as an ideal tool for compliance departments having to sift through thousands of hours of recorded telephone calls but without having to replay and listen to every recording or else have them physically transcribed and then read. Other possible uses include media related litigation, elearning and training and public inquiry work.

As a proof of concept, Chase has a number of sample video and audio files on its website, including John Prestcott’s testimony at the Iraq Inquiry, this year’s Budget Speech, a Slaughter & May ‘come and be a trainee’ podcast (Nigel Cannings used to work at the firm) and even – to show how JumpTo will work even with poor quality source material – a video cassette recording of the BBC news report of the death of Princess Diana, that has subsequently been digitised and uploaded onto YouTube.
www.chaseits.co.uk/?vid=Prescott.flv
http://tinyurl.com/chasesm
http://tinyurl.com/dianavid1
www.chaseits.co.uk

View Article  Datacert rings the right bell for Carillion
Carillion plc, one of the UK’s leading support services companies employing approximately 50,000 people, has become the first organisation in Europe to select Datacert Passport, a new patent-pending technology matter and spend management platform for inhouse legal departments. 
 
“Effective collaboration on legal matters will be a central focus for Carillion as we continue to grow our business through expanding into new markets and we are confident Passport will help us achieve this strategic objective,” said Richard Tapp, general counsel, Carillion.  “The system offers unparalleled flexibility and features such as Outlook integration, make the management and sharing information, internally and with outside counsel, easier and more efficient.”

Carillion is one of the few companies with a corporate legal department that has Lexcel certification, the Law Society’s practice management standard.  Passport will help uphold the strict Lexcel accreditation criteria by providing Carillion with a technology solution that streamlines reporting, improves visibility, and increases collaboration.
 
“As a Lexcel-certified legal department, we are charged with maintaining the highest management standards and Passport, with its  options for custom configurations combined with matter and spend management capabilities, make it the comprehensive technology solution needed to complement our efforts and enhance process efficiency,” said Tapp.

View Article  Abuse claims specialists nominated for BCS award
Specialist law firm Abney Garsden McDonald has been nominated as a finalist in the 2010 BSC (British Computer Society) UK IT Industry Awards. The winners will be announced on Thursday 11th November. Abney Garsden McDonald has been nominated in the Small Business Project of the Year category for its development of a case management system in the field of child abuse claims.

The practice uses Eclipse's Proclaim software system and has utilised its integrated toolkit to develop a bespoke system uniquely tailored for this area of work. The system manages group and class actions, and is able to link together the often extremely complex information required to bring successful cases against individuals and/or care homes.

Peter Garsden, partner at Abney Garsden McDonald, said "We are committed to helping the victims of abuse claim their legal rights and find whatever legal remedies are available to them. We are the largest dedicated team of specialised lawyers in this field in the country and include several of the UK's leading abuse litigation lawyers. The importance of a resilient and intelligent IT system in this area of work cannot be overstated. Using Proclaim we have been able to bring about successful outcomes in the most complex of cases, some with history going back 40 years or more. To be nominated for a national IT award is testament to both Proclaim's power and our dedication in building a uniquely bespoke system for this vital area of work."

View Article  Axxia site switches to Timeslice
Win one, lose one. Levison Meltzer Pigott, a London-based family law & divorce practice has migrated from its legacy LexisNexis Axxia Arista system and gone live with Lawman from Timeslice. The firm says its selection team  assessed a wide number of the competing systems available before ultimately picking Lawman. The firm is now using Lawman for financial accounting, billing, document and email management. Timeslice carried out a full conversion of accounting data from their Axxia system.

Comment: Firm drops Axxia in favour of Timeslice? This must say something about the state of the market but we're not quite sure what.


View Article  Brabners go live on LexisNexis Axxia DNA
Brabners Chaffe Street, a leading North West law firm. has consolidated its practice management technology onto LexisNexis Axxia dna.  The 400-strong firm is now using this single platform, following a migration from multiple AIM legacy technologies. As well as consolidating multiple technology platforms, the firm seized the opportunity to take a helicopter view of its business, clients and processes. Following an extensive period of research and analysis, the team at Brabners Chaffe Street was keen to implement technology that significantly reduced the time spent on routine or administrative tasks, freeing up fee-earners’ time to focus on delivering expert legal services to clients.

“Having assessed our options, LexisNexis impressed us with the level of consultative support it could offer. This was not simply a technology refresh initiative; instead, we were reassessing our processes as a business, with the objective of identifying automation opportunities,” comments Allan Green, IT Director, Brabners Chaffe Street. “LexisNexis supported our business decisions, rather than stifling initiatives; we were not forced into behaving certain ways or adopting specific processes due to the limitations of the technology.” 

By implementing LexisNexis Axxia dna, the firm believes it will benefit from a central view of financial statistics and ledgers, CRM history, workflow related tasks, documents and emails at both a client and matter level. They anticipate that this, in turn, will lead to productivity gains as tasks could be delegated to relevant staff in the team, allowing fee-earners to concentrate more on billable activities and less on administration.

Comment: although the Brabners' decision to switch from AIM to Axxia is not new, we thought this story merited coverage as it does nail a recent rumour that there's nobody in the UK actually running DNA in anger. Allan Green is a responsible, steady hand not prone to spin and hype, so his comments have added credibility.


View Article  Brodies drop Winscribe in favour of Bighand
Scottish-based law firm Brodies LLP  has replaced its incumbent digital dictation workflow system (DDS) with BigHand’s enterprise software and BlackBerry application. The move to BigHand has improved the flow of work across the firm and significantly reduced the volume of calls logged with the firm’s IT team. The deployment of BigHand’s BlackBerry app is expected to deliver greater mobile productivity.

According to Legal Technology Insider records, Brodies previously ran a Winscribe DDS, originally implemented by Welgo.

View Article  Microsoft releases beta version of cloud CRM application
Microsoft has announced the beta release of its next generation Microsoft Dynamics CRM product for cloud-based and on-premises deployments. The beta release marks the worldwide rollout of Microsoft Dynamics CRM Online service from Microsoft's global datacenters and will be released to customers and hosting partners for on-premises deployment as Microsoft Dynamics CRM 2011.
 
The Microsoft Dynamics CRM 2011 beta is available in English, French, German, Hebrew, Italian, Japanese, Spanish and Chinese. The beta of Microsoft Dynamics CRM 2011 on-premises is available worldwide, and the beta of Microsoft Dynamics CRM Online is available in Austria, Australia, Brazil, Belgium, Canada, Colombia, Czech Republic, Chile, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Switzerland, the UK and the United States.
 
Those who want to download the Microsoft Dynamics CRM 2011 beta or sign up for the Microsoft Dynamics CRM Online beta can do so at www.crm2011beta.com – in addition, you can follow the Microsoft Dynamics CRM community on Twitter at www.twitter.com/msdynamicscrm