|
|
||||
|
Recent Comments
Who's there?
Search
Month Archive
|
Wednesday, June 30
by
Charles Christian
on Wed 30 Jun 2010 12:16 BST
For the last decade we've been familiar with the frequent LegalTech New York + Legal IT Show London calendar clashes in early February. However from 2011 it looks like this problem has been solved, with LegalTech remaining at its traditional time of late January/early February (apparently it is timed to coincide with the Superbowl - some kind of American sporting event involving lots of men in protective clothing running around in ever-decreasing circles - next year it is 31 Jan to 2nd Feb) while Legal IT moves to 1st & 2nd March. This should also avoid the problem of heavy snow blighting the second day of the London show as it has done in the past.
So, hooray. No, hang on... the new Legal IT Show dates overlap with the ARK Group Lex 2011 event which was provisionally scheduled for 2 & 3 March. We have asked ARK for clarification on the date - and we see the date no longer appears on the website for the event.
by
Charles Christian
on Wed 30 Jun 2010 09:59 BST
By James
Courtis-Pond, Director at Rosslyn Analytics, and former City lawyer and
general counsel...
Could Halliwells have avoided administration if it had a stronger handling on its finances? Probably not but it's worth exploring for a moment because Halliwells is a microcosm of what could happen to just about every business falling on harder times after rapid expansion, commoditization of services and finally consolidation. Now, I don't claim to be privy to all the internal details at Halliwells - and clearly the main components of this sad event are on the debt/revenue side - but, perhaps, generic to most in the legal industry, the cost side has not been as deeply understood and managed as well as it might have been. Why do I say that? Two years ago I offered Halliwells our spend analytics and integrated contract management service. The response at the time was politely "Thanks but no thanks." The reason given was that most of the firm's costs are salaries. You do not have to be a rocket scientist to appreciate 70% of a law firms spend is on salaries, usually followed by rent and professional insurance. But the major focus of spend analysis is directed at that tail of 20% to 25% of indirect spend, which is spent on running a firm. It is here where spend visibility has been traditionally weak and money is left on the table. Whether your indirect spend is £1m or £100m, a proven toolkit to help you cut up to 20% of that spend has to be taken seriously. For example, a law firm with a profit margin of 30%, cutting just £100,000 of spend is equivalent to £300,000 of new revenue. This may explain why forward-looking law firms take spend analysis seriously, but more on this later. So when I hear a managing partner tell me "we think we have our spend fully covered," after only a little questioning it often becomes clear to us both that "We actually have little visibility of spend outside our top suppliers, that is exponentially complicated if you want a global or parented view, and we have very little idea where our physical contracts are, when they terminate or when we should receive volume rebates." Case in point, a procurement officer at one of the largest law firms recently told me that "if I want to know how much I spend with a supplier I have to phone and ask that supplier. I am lucky if I get an answer by the end of the month." This is a waste of negotiating/bargaining power. It is not all dire, though. Law firms are increasingly taking steps to better understand and analyze their spending patterns. Through spend visibility comes better cost side decision-making that results in plugging cash leakage and making additional savings through improved sourcing opportunities. At the end of the day, it's a competitive advantage to understand and manage your costs better than the firms you are competing against for business. Information systems cannot stop firms going into administration but I do strongly believe spend analysis does help executives better manage their bottom-line. Wednesday, June 23
by
Charles Christian
on Wed 23 Jun 2010 16:00 BST
S.J. Berwin has selected Litera Change-Pro for its document comparison and redlining requirements. The firm is also taking Litera's MetaDact metadata sweeping application, along with Powerpoint and embedded Excel spreadsheet comparison software.
by
Charles Christian
on Wed 23 Jun 2010 14:48 BST
The June issue of the UK & EMEA edition of the Legal Technology Insider newsletter is out now. (The digital edition has already hit desktops & the print edition will be arriving from tomorrow.) Top stories include: the ongoing cycle of swapouts in the UK PMS market + the return of Tom Lee and Quintec with a SaaS/Cloud-based document management system for the legal sector. The next issue is out on 22 July, so don't miss the 16 July deadline.
by
Charles Christian
on Wed 23 Jun 2010 13:00 BST
Hello, my name is Jonathan and I am a
self-confessed iAddict.
I admit that during the Easter of 2008 I met, and fell in love with, my brother’s iPhone. Like star-crossed lovers we stole furtive moments together over the long weekend, entwined in sun-dappled corners of empty rooms. In my heart of hearts I knew the relationship was doomed to failure because I knew I wasn’t ready to leave my service provider. The poignancy of what we were doing was as painful as it was inevitable. I can still remember, as if it were yesterday, the snow swirling in the rural dusk of Easter Monday; the darting, searching looks we exchanged, each glance weighted with more suppressed emotion than a library of Barbara Cartland novels. Thus we parted, reluctantly going our separate ways. Sure, we met occasionally over the coming months but it was never the same. What remained unsaid between us was deafening, but what was done could not be undone. It was one of the most painful moments of my life. But then, in the depths of 2009 when I thought my iLife was not to be, I was introduced at a party to the beautiful 32Gb iPod Touch and what was dark became light, what was miserable became jubilant (and, best of all, I didn’t have to tell my service provider). Of course, I soon outgrew my Touch and was only too ready to consign it to love’s unkind dustbin when its 64Gb younger sister came of age. Looking back now, I have no regrets. The old model is still with me, kept busy working away in my kitchen, and I still occasionally update its apps – it’s not like it’s all over between us. But the months from the summer of 2009 to the spring of 2010 were heady indeed, full of the laughter of two hearts beating as one. We faced the world and won, time and time and time again! Nothing could come between us. The iPad is an insidious thing. It has a way of demanding your time, assuming priority over all other demands. Before you know it you’re shacked up together in an exclusive relationship of its own making. But I love it like I have never loved anything before (thankfully, my wife doesn’t read legal journals). So, I am clearly an iAddict, but will any of this change the practice of law? Honest answer? I don’t know, but I’m convinced it’s a definite maybe. What I do think about this iTechnology, and I have thought this since I first saw it in 2008, is that this represents the most amazing and fundamental change to the way in which we interact with computers and the way in which they respond to us, and that it affects everyone, not just lawyers. I have long thought that hardware has been the main limiting factor to the growth of technology. Apple have taken us to the basement of the next level up and that I find very, very exciting. I expect the next few years will bring with them some remarkable developments. So, iPad, iPod or iPhone? I ran out of space on my 32Gb iPod Touch and jumped on the 64Gb version when it came out a few months after I bought my 32Gb one. The 64Gb is now also full, with nearly 7000 tracks and 208 apps (all my iThings are jailbroken – not dependent on finding and loading everything through iTunes) so I can add non-Apple-approved apps and greatly expand what my iThings look like and how they work). It is increasingly being demoted to the role of simple music player as I gain more experience with my iPad. However, the jury is still most certainly out on this as the iPod is so much easier (and less pretentious) to whip out in public. My iPad, by the way, is the WiFi only, 32Gb model (I didn’t want to splurge too much on it to start with). I find I am using my iPad for the internet much more than I do my laptop at home as it is much quicker to get to a browser because it is always on. It is also very sexy to use, no doubt about it. The screen resolution is superior to that of my not-so-old Toshiba Vista laptop, as well. Partly because of the quality of the screen, partly because of the innovative controls and partly because of the quality of the games I also use it quite a lot for playing games during my commute home. I read books on it on the way in as I have a few book reading apps that I am trying out. I see my iPad playing a huge role in my reading habits, both with traditional books and multimedia magazines/newspapers. Its size and shape lend it to these functions well. On the business front I have bought a
presentations app called Keynote, which can play PowerPoint shows (as well as
its own). Slide transitions and
the clever use of graphics (by example) make my slides stand out. I have on order a cable to allow me to
output to standard projectors but what is proving great is that when I am
talking to people about what I do I can show them then and there a few
illustrative slides in Keynote in an intimate presentation. I am trying out a
WP app called Pages (a sister app to Keynote) but it is early days (and I
haven’t yet invested in the iPad’s external keyboard). I have installed Citrix and GoToMeeting but have not yet tried them out in earnest (but the interesting thing is that they exist). We don’t use a real-time time recording system like Carpe Diem but I have bought an app called Time Master that allows me to do that (I first got it on my iPod) and to produce exports/reports that then have to be keyed into our system. LinkedIn, Skype, Twitter all have apps and I know there is at least one UK law/statute app and 7Safe, an edisclosure and forensic IT company, have released a review app for their customers using an iPad or iPhone. They are, I think, the first to do so. Software house CompanionLink have a free app called DejaOffice which purports to bring together in one place the iPad’s different apps for contacts, calendar, to dos and so on but, again, it is early days for me. I have double-entried my work and personal diaries for so long now I don’t think twice about it By the way, many iPhone and iPod Touch apps will work on the iPad but, if not upgraded, will appear iPhone/iPod size on the iPad’s screen (although there is a zoom facility to make them appear somewhat like native iPad apps). There are concerns about connectivity that are probably real in relation to unjailbroken iPads but I have so far got around those by using email. For instance, I get my PowerPoint slide shows into Keynote by mailing them to my home email address and uploading when I get home. That will, I‘m sure, lead to interesting discussions around client/commercial confidentiality issues in the future. I can certainly see me wandering around flicking through pages of legal reference material and electronic evidence as if on a clipboard (the iPad offers a delicious page curling – not just page turning – effect which is soooo like the real thing and zooming in and out is efficient). I can certainly see me wowing people with the sheer fun and novelty of the thing (which may make arranging meetings easier – there is a US edisclosure company offering free iPads to customers) and, like a snazzy car, it does attract a crowd whenever it appears. My conclusion? I don’t know, but I’m convinced it’s a definite maybe! (One thing I do know is that I’m going to be Mr Popular when it’s time to allocate our first project to collect data from an iPad.) People have likened the iPad to Marmite. I think it’s more complex than that: there are those who cannot see the point, there are those who worship anything Apple, there are those who can see an immediate business use for it and those who are prepared to take a leap of faith in case a business use appears. I am the latter.
by
Charles Christian
on Wed 23 Jun 2010 11:44 BST
Legal software specialist Zylpha say they have a solution "that eases the pain of the latest Government IT shambles" now read on, as these are their words and not our's...
"It is fair to say the UK government does not have a pain free record of implementing successful IT projects and one of the latest ones, the Road Traffic Accident (RTA) insurance claims portal is no exception. The idea behind the portal is that it will significantly speed up the processing and payment of low cost claims by digitising and streamlining communications between claimant lawyers, insurers and compensators leading to all claims being resolved with the new time limit of 15 days, instead of the previous 60-to-90 days. "However, the implementation of the portal was so rushed that the data interface specifications were still in a state of flux when it went live on the 30th of April and this led to the suspension of new registrations for several day as soon as it went live to sort out the mess. Even when operational again, users discovered that the manual data entry through the data collection screen was a very laborious and error prone problem, taking an average of 30 minutes per claim and processing errors in the portal have been discovered by around 50 organisations. Such was the degree of unhappiness of the user community that they formed their own protest group on the leading business networking Linkedin. A typical comment from a disgruntled user commented that the development of the portal was ‘like the blind leading the blind’ and 'The portal people have been fobbing us off forever, saying it’s all in hand’." Zylpha, who specialise in providing integration, connectivity and security solutions for case management systems, had the foresight to predict the need to develop a direct web based integration solution that extracts and updates the required information from an underlying case management system such as SolCase or Visualfiles and is flexible and responsive enough to maintain alignment with the shifting interface specifications throughout the early 'switch on' period. Currently Zylpha has nine organisations using its Rapid RTA solution, with users having processed many hundreds of claims through the portal Paul Hinchliffe, practice manager & co-founder of Bott & Co comments: "Bott & Co settle over 7000 accident claims every year, recovering in excess of £40 million in personal injury compensation for their clients with a 99% success rate, so we need a robust reliable solution for working with the Portal. Having evaluated other solutions we found that Zylpha's Rapid RTA was a much more comprehensive and ready to use product, with all the integration, scripts and screens included and ready to use. "Zylpha’s solution was up and running within a couple of days and because it is integrated so well with our SolCase case management system out of the box, there was minimal training required to start using it. We are now seeing a significant improvement in speed, efficiency and security of processing these claims as a direct result. We estimate that using the portal is saving us around 30 minutes per claim just at Stage 1 and we are being paid the Stage 1 costs much more rapidly. This has given us a quick return on our investment." Tuesday, June 22
by
Charles Christian
on Tue 22 Jun 2010 12:06 BST
Thomson Reuters Foundation has launched TrustLaw, what it describes as "an ambitious global service that will transform access to pro bono legal support and provide an international hub on anti-corruption and good governance issues. The new service www.trust.org/trustlaw will widen access to the rule of law and promote greater transparency, empowering people with trusted information and free legal assistance.
Speaking at the launch, Monique Villa, CEO of the Thomson Reuters Foundation said “At a time of great economic uncertainty, legal support is more important than ever for organisations addressing the critical social and environmental issues of our age. The Thomson Reuters Foundation has set itself an ambitious goal: to create a truly international new marketplace connecting those in need of free legal assistance with those able to provide it - anywhere in the world. The dramatic response we have already seen from the non-profit and legal communities highlights the appetite and need for such a service.” As a global online resource on anti-corruption and good governance, TrustLaw brings together a repository of information, advice and best practice, along with agenda-setting material from the Foundation’s expert editorial team. With a database of national legislation, international conventions, news, country profiles and law reviews, this will offer a one-stop shop for anti-corruption and governance information. This model will later be used for other areas including women’s rights. At the heart of the project is TrustLaw Connect, an online marketplace for pro bono work, which will help to spread the culture and practice of pro bono legal assistance around the globe. TrustLaw Connect is a must-have tool for lawyers interested in doing high-impact pro bono and volunteer work. Likewise, social entrepreneurs, NGOs and government agencies will be able to readily access pro bono legal support from lawyers anywhere in the world – for free. TrustLaw Connect itself is an online platform, offered free to all members, enabling fast, efficient connections between those in need of legal assistance and those able to provide it. It will act as a trusted intermediary, vetting participants on all sides to ensure confidence in the requests and assistance provided. On the Trustlaw Connect service, Stuart Popham, Senior Partner Worldwide at Clifford Chance said: “Trustlaw is such a great concept that will really help lawyers fulfill their social responsibilities. It is independent, cutting edge and has already got the support of large parts of the international legal community. It will reach those around the world most in need, even those who are furthest from the protection of the law. I am delighted to be involved with this unique new marketplace.” Monique Villa said “We recognised that a key barrier for law firms managing a pro bono programme is making initial contact with organisations with high impact projects. NGOs and entrepreneurs are also often unaware of the help they can receive. TrustLaw Connect will bridge this gap.” Over 190 organisations working in over 140 countries have already joined TrustLaw Connect, including over 60 leading law firms from around the world. Joining the first truly international service of its kind, ahead of launch, leading lawyers firms such as Slaughter and May, Eversheds, Herbert Smith, Torys, Bird & Bird and Beirut Legal have already assisted NGOs and entrepreneurs through the Trustlaw Connect network. Comment: this is one of those stories you have to re-read 83 times to work out what they are on about. However we think it seems a good idea – even we do have a cynical view of large law firms talking about their social responsibilities and pro-bono work (a bit like celebrities doing good work 'for charidee'). The sites content is provided by Westlaw and Reuters writers. Monday, June 21
by
Charles Christian
on Mon 21 Jun 2010 14:47 BST
In a bold step Winscribe, a company known almost exclusively for its digital dictation software, has diversified into the business process management field with the launch of its new Winscribe BPM product. This is a fully fledged BPM system designed to deliver all the automation efficiencies of established products in the market, such as Metastorm, but without their costs and complexity. Winscribe describe their system as ‘non-disruptive’ claiming users will be able to get started quicker, work is less disrupted during installation and the cost of implementation is cut.
Winscribe is keen to stress BPM does not mark a move away from digital dictation but merely the addition of another product to the corporate portfolio. Winscribe BPM, which is Microsoft .NET based, has been extensively tested prior to launch and comes complete with a pack of ready to run legal workflows, including Tender Submissions and Expenses Claims that have been developed in conjunction with UK early adopters Thring Townsend Lee & Pembertons. Winscribe will initially focus exclusively on the legal market. Comment: The Insider has had an exclusive* media preview of this product and was struck by the code writing-free ease of use of the drag-and-drop graphical workflow designer. Add to that the availability, at no extra cost, of an SDK, and you have an impressive combination of out-of-the-box workflows, the ability to amend them and to create custom tasks to further extend the scope of the product. That said, the element that differentiate’s Winscribe BPM from most other BPM software is the pricing policy: there are no additional licence fees for access to the designer tools or for building additional workflows. Winscribe product manager Ryan Bavery says this pricing removes the barriers that, to-date, have restricted the wider rollout of BPM within law firms because projects have been cost-prohibitive. * The exclusivity of the media preview turned out to be rather less-exclusive than we first thought. Despite meetings about meetings and having to swear on a bible (ok we made up that bit, it was swearing on the bones of our ancestors) that we would not breach the Monday 21st June embargo "because that was when a carefully coordinated global marketing campaign was scheduled to start" – Winscribe promptly shot themselves in the foot by shoving the whole story out on their own website on the afternoon of Friday 18th June. The official excuse is the IT team wanted there to be ample time for the new website to promulgate itself across the internet, yaddah, yaddah, yaddah. We think a more likely explanation is some monkey said "Sod this, I'm not working on a Sunday night" launched the site and then went off to the pub early on Friday. We've now had three official apologies from Winscribe for wasting out time. It is all a bit rich however since it was another internal PR blunder by Winscribe about 18 months ago that first leaked the story about the new BPM system on to the internet. As one legal industry consultant commented over the weekend, maybe Winscribe should use the new BPM software to manage their internal PR processes.
by
Charles Christian
on Mon 21 Jun 2010 11:06 BST
Bighand has launched a new analytics module that uses Crystal Reports to provide digital dictation users with key metric and trend visibility data relating to document production, dictation and remote working practices. Backed up by a new reporting database, there is now a full audit trail of the history and progress of every dictation. We could rabbit on longer about it but these graphics and the YouTube video link are probably more useful...
![]() ![]() ![]() And here's the link to YouTube: www.youtube.com/bighandsoftware Friday, June 18
by
Charles Christian
on Fri 18 Jun 2010 11:56 BST
The June issue of the Legal Technology Insider newsletter is now closed for submissions – any stories coming in now will be held over until our July issue. (Ok, if someone goes spectacularly bust over the weekend, we will make an exception.)
|
Recent Articles
Twitter Updates Login
|
||























