View Article  Another firm goes live on Elite 3E + Twitter
Another law firm has gone live on Elite 3E, namely Jersey (Channel Islands) based Mourant de Feu & Jeune – the firm previously ran a bespoke system based on Microsoft Dynamics Financials. This is the 6th Elite site to go live in the past 60 days.

In other Elite news... One of the largest law firms in Malaysia has chosen Elite 3E for its core financial and practice management platform. Lee Hishammuddin Allen & Gledhill (LHAG) is currently the fifth largest law firm in Malaysia with offices in Kuala Lumpur, Johor Bahru and Penang. LHAG is Elite's first customer in the Malaysian legal market.

And, Elite is now available on Twitter at http://twitter.com/elitelink
View Article  Jacqui de Gernier joins Aderant & other news
Jacqui de Gernier, most recently responsible for new business sales & account management in the south of England for Pilgrim Systems, has joined the sales team at Aderant. Before joining Pilgrim in April 2007, she spent seven years with Tikit and before that was with TFB.

In other Aderant news...
• Aderant has secured two more wins for its Aderant Expert system. The Maitland Group, which provides legal, fiduciary and asset management services to corporations and high net worth families & individuals, has selected Aderant Expert in a win against Elite 3E. The Maitland Group has 12 offices throughout the UK, Europe and South Africa. And, 100 fee earner Florida law firm Trenam Kemker has selected Aderant Expert. Although the firm used one of Aderant's older products, it did review the market (including looking at competitor products) before selecting Expert.

• Sydney-based Allens Arthur Robinson went live on Aderant Expert in one year across 14 offices in eight countries. The implementation also included Aderant's File Opening Workflow system.
View Article  Queensland firm drops Winscribe for Bighand DDS
Is it just us – or is the competition between Bighand and Winscribe in the digital dictation space becoming increasingly bitter? Here's the latest report from the battlefront...

Queensland law firm SR Wallace & Wallace has rolled out Bighand digital dictation to all its legal and support staff, in a move that sees the firm replace its current WinScribe system.
The firm's managing partner Brett Johnson said "We were inspired to review our options for digital dictation when technical issues arose with WinScribe which we were unable to get resolved in a timely fashion. Being based in Mackay means we’re away from major customer service centres, so excellent remote support is essential to us. In addition to this requirement, we were looking to change to a digital dictation system that would improve the ability of our lawyers and support staff to work together with greater ease and less frustration... Everyone in the firm has already noticed improvements in their productivity since its implementation and our staff tell me it’s much better than WinScribe."
 
Voya Adams, office manager at, SR Wallace & Wallace, adds "Another problem we were experiencing with WinScribe was the regular loss of dictation files which then resulted in wasted hours of searching by our IT team and on occasions the need to re-dictate lost jobs.  Bighand has solved this problem and we have not had a single file or job go missing since the implementation. In addition, because all members of staff – including solicitors – can access, retrieve and reallocate their files at any point in the document lifecycle, I’ve gained back valuable time to attend to my other office manager duties."

What is being described as 'the big switch' from Winscribe to Bighand may be gaining real momentum. I
n addition to the MacRoberts and Simpson & Marwick switches (reported in Legal Technology Insider in July) plus three US law firm switches – Becker Poliakoff, Smith Moore Leatherwood LLP and Sorling Northrup Hanna Cullen & Cochran (reported in American Legal Technology Insider in September) we understand another top-100 UK firm signed up earlier this month to switch from Winscribe to Bighand.

View Article  Asia-Pacific news round-up
It was awards time on Australasian Legal Business (ALB) earlier this week. Among the legal technology vendors winning gongs (well at least those who had their PR acts together and told us their results) in the ALB Service Provider Awards were Aderant and Winscribe. Aderant was awarded the gold medal in the Accounting & Practice Management Software Providers category. The inaugural award provided ALB readers with the opportunity to recognise the leading suppliers in the market who they felt consistently delivered outstanding client service and whose efforts helped make their working lives easier. And, Winscribe won in the Dictation & Transcription Providers category.