View Article  Baker Robbins to lose Baker
Baker Robbins & Company (BRCO) has just announced that co-founder and chairman David Baker will retire on January 1, 2010. Baker has worked the legal technology sector for over 30 years, founding BRCO in 1984. (In January 2007 the consultancy was acquired by Thomson Reuters.)

Baker is leaving the legal industry to accept a role with the University of Wisconsin in an initiative involving best practice development in small and mid size farm operations management. The effort is funded by the USDA's Risk Management Agency and comes at a critical time in which local, sustainable food sources must be more heavily emphasized across the country in light of growing challenges such as global warming and carbon footprint, water supply, food transportation costs, and food quality.

Co-founder Brad Robbins will remain in his position of CEO at BRCO.

View Article  Work now started on December American Insider.
Here's advance notice – as its the Thanksgiving Weekend in the US – that work has now started on the December issue of American Legal Technology Insider. The editorial deadline is Tuesday 1st December at 6:00pm EST. The newsletter will be published on Thursday 3 December.
View Article  ARMA release new information management guidelines
The risk management organization ARMA International has released three new guidelines on information management:
                                                                                         
Website Records Management Guideline
This guideline explores how information posted on websites may constitute records. It offers records and information management (RIM) advice and best practices recommendations for managing website records. It covers roles, responsibilities, and risk management for website management, including website lifecycle issues, technologies for creating and attaching metadata, web content management, capturing and harvesting website data, and meeting the challenges of Web 2.0.
 
RIM for IT Professionals Guideline
Electronic commerce, emerging technologies, privacy and security requirements, and other business drivers are requiring RIM and IT professionals to join forces. This guideline is designed to help RIM professionals extend their IT knowledge while assisting IT professionals in gaining a clear understanding of records retention and archiving requirements and methodologies. It provides guidance for professional collaboration between records managers and IT to create cohesive information management solutions.
 
Contracted Destruction for Records & Information Media
Designed to guide organizations when contracting for destruction services, this guideline identifies the critical components that must be addressed so no records or information in any format are compromised during any part of the destruction process. For service providers, this guideline will create an understanding of the requirements for managing and processing an organization’s records and information media destruction activities.

These new guidelines and other valuable information management resources can be found at www.arma.org/bookstore

View Article  Capsoft buys HotDocs business from LexisNexis
Capsoft, the Edinburgh-based provider of document automation software and services, and LexisNexis have announced the sale of the HotDocs software business to Capsoft. Financial terms of the purchase were not disclosed. Through retention of its Automated Forms group, LexisNexis will continue to provide HotDocs-enabled forms and precedents with solutions such as LexisPSL, LexisONE, lexis.com, LexisLibrary, LexisNexis Total Practice Advantage, and other LexisNexis Automated Forms sets.
 
Over the past 13 years, Capsoft has been distributing and implementing HotDocs software in some of the largest law firms and financial institutions in the UK, Europe, Australia, and the Pacific Rim. (Capsoft began its relationship with HotDocs back in the days when it was still an independent company, before its acquisition by LexisNexis.)
 
Russell Shepherd, CEO of Capsoft, said, “For Capsoft, this is a natural progression and one I am very excited about. As an established distributor of HotDocs, we know the product inside and out and are extremely well placed to invest in the continuous development of both the software and the support offered to new and existing customers across the world. I look forward to enhancing our longstanding relationship with LexisNexis through the ongoing provision of HotDocs software.”
 
“As LexisNexis continues to transform its portfolio of offerings, we believe that Capsoft – as the largest distributor of HotDocs software globally – is singularly equipped to maintain and enhance HotDocs software and support for that product’s customer base,” said Alison Manchester, vice president of content management services at LexisNexis.

Comment: This is an interesting development as we've been hearing mutterings for some time that many more law firms would invest in document assembly/automation systems if they could get hold of HotDocs and be confidant the product was going somewhere – as distinct from merely languishing at the bottom of the LexisNexis software toy cupboard. With Capsoft now owning the IP and responsible for ongoing development, it looks like HotDocs may now benefit from the TLC it deserves – which is bad news for all the other document assembly/automation systems players in the market. And, is does once again raise the question of whether legal publishers really are the best people to run software businesses.
www.capsoft.co.uk

View Article  Integreon wholly acquire Grail Research
Integreon, a major player in the global knowledge process outsourcing (KPO) market, has acquired Grail Research from the Monitor Group. Monitor Group has also signed a five-year contract to buy research services from Integreon.

Grail Research serves the world’s leading technology, consumer products and life sciences organizations, including Microsoft, Estée Lauder and a majority of the top ten pharmaceutical companies. These organizations rely on Grail Research to provide the insights they need to launch products, build brands, assess new opportunities, evaluate M&A/partnership deals, address competitive threats and understand regulatory issues. Grail Research is headquartered in Cambridge (Mass) and in addition to its other offices in North America has offices in Beijing, Delhi and Johannesburg. The company has 200 employees worldwide.

“I am delighted to welcome the entire Grail Research team to Integreon,” said Liam Brown, CEO of Integreon. “This acquisition accelerates the expansion of our business intelligence, research and analytics business with high-end, custom market research. With the addition of Grail’s capabilities, Integreon can meet the most demanding global research requirements of our investment banking, law firm and corporate clients on an enterprise basis.” Colin Gounden, CEO and Founder of Grail Research, has joined Integreon as Chief Marketing Officer and will report directly to Liam Brown.
View Article  November American Insider out now
The November issue of American Legal Technology Insider newsletter (issue #16) is out now. Top stories include one law firm's experiences with Windows 7 and the Bighand server-side speech recognition launch. The next issue is out on 3rd December. You can find the latest issue attached below – to receive it free of charge  direct to your email in-box just email altisubs@legaltechnology.com
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View Article  Elite say 'we still dominate Big Law in the US'
Elite has just released figures showing that a large majority of the AmLaw top 100 and 200 US law firms are customers of its financial and practice management software solutions. Based on the 2009 results, Elite customers account for 64% of the Top 50, 70% of the Top 100 and 65% of the Top 200. Elite add that their market share "is more than double that of its closest competitor." Elite also say "the market share looks the core financial systems installation. If they don’t use Elite for their primary finance and accounts systems, we don’t count them. Many vendor statistics muddle the data by counting a customer if they have any of a company’s products purchased or if a small acquired office still has their system.  We believe that to be a misleading way to count the market share of the financial practice management applications. It’s always important to make this explicit clarification."